WHY NWS WARRANTIES MAKE GREAT BUSINESS SENSE FOR PC RESELLERS

With NWS warranties, you make more money at the same time as giving your customers a much better service solution.

Use NWS warranties to turn your RTB warranty costs from a ' COST CENTRE' into a 'PROFIT CENTRE' !

First, you make a very healthy margin of 75% to 125% for each NWS warranty you sell.

Next, instead of RTB costs you absorb, you now get paid for warranty service for the whole period of the warranty.

So. Increase profits. Decrease costs. How good is that?

And, at the same time, you are providing your customers with Australia's best on-site warranty, with -

• Much longer warranty coverage of 3 or even 5 years
• Australia-wide coverage
• High Priority Same day/Next day Response
• 'Instant' Parts Replacement
• On-site service.
• Friendly helpful efficient service

Plus NWS gives you a 100% 'Money Back' Guarantee.
Return any (unsold) NWS warranties at any time for 100% Money Back Refund.

But NWS warranties help your business even more!

* And, now, if you don't want to do on-site service, or any service, now NWS gives you a high quality service alternative you can offer your customers.

* Keep getting paid warranty service work for the much longer warranty period

>>> Check out the NWS Service Fee Schedule<<<

* Make additional profit as warranty service work creates many opportunities over all the period of the warranty for additional chargeable service and sales.

* Provide a far more comprehensive & wide-ranging service solution for your customers, and make additional profit, by providing & on-selling NWS Australia-wide installation & maintenance services.

* Increase your sales and profits by tapping into an Australia-wide market and customer base by now being able to offer customers - anywhere in Australia - installation, maintenance, and on-site warranty services! Don't be limited to just your local 'backyard'!

* And all the above means that you greatly enhance your local business image & prestige, which means more business and better margins.

Plus here at NWS, we try to make doing business with us easier and simpler (and less expensive).

* NWS Reseller Agreement has NO monthly volume requirement, or any contractual sales obligations, but you still get great wholesale volume pricing. Compare.

* NWS have NO 'Use By' date for any warranty. Compare!

* NWS give you a single monthly account for all your warranty purchases. You only pay for your warranties at the end of each month.

* Order by fax, phone, or email, or use our fantastic IDS System (see below) to purchase on-line and get INSTANT delivery.

3rd Party warranties are a great business & service solution - but only when you partner with a reputable and reliable warranty company.

And the very best of all about NWS is the friendly, helpful, and efficient service that customers, Resellers, and Service Agents, all get from the NWS team!

>> Click here to see a NWS Reseller Agreement Form <<

>> Click here to get a 'No Obligation' NWS Enquiry Form <<

The sooner you get started, the sooner you start making more money and give your customers a better service solution.

NWS INSTANT WARRANTY DELIVERY SYSTEM (IDS)

Our patent-pending fantastic on-line Instant Warranty Delivery System (IDS) means you no longer have to pre-order or hold any warranty stock, yet you can order - and get instant delivery of - any NWS warranty your customer wants in real time at the retail point of sale!

Imagine. Sell & deliver any warranty your customer wants without any stock or costs!

IDS combines the retail sale, the wholesale order, warranty delivery, & warranty activation into one seamless instant on-line process
And ONLY available from NWS. Not just great service.

(And you just pay at the end of the month for all warranties purchased)

And, unbelievably, your IDS pricing is the SAME as our normal 'sticker' wholesale volume pricing - even if you only purchase one warranty at a time.

>> Click here to see a NWS Reseller Agreement Form <<

>> Click here to get a 'No Obligation' NWS Enquiry Form <<

The sooner you get started, the sooner you start making more money and give your customers a better service solution.

FREE NWS CUSTOMER VALUE-ADDS

* If a user is more than 25k from our nearest Service Agent, we provide a free courier service to pick up and return the system.

Because of our great service coverage, we almost never need it, but it is a great customer 'value-add' .

* An extra month's warranty added FREE to end of warranty when warranty activated

(for three year 'sticker' warranties, less for shorter 'sticker' warranties . Not available for IDS warranties because of 'instant activation' process.)

* Customer can download free licensed PC diagnostic software with every warranty

* Customer can have a free unlimited 'real' personal email POP account with exciting domain names such as myemailbox.com.au they can use (not limited to the warranty period) .

>> Click here to see a NWS Reseller Agreement Form <<

>> Click here to get a 'No Obligation' NWS Enquiry Form <<

The sooner you get started, the sooner you start making more money and give your customers a better service solution.

SOME IMPORTANT DETAILS ABOUT HOW NWS SERVICE WORKS

*** The Reseller always gets warranty work for their own systems - for which they are paid for - if the systems are local to Reseller and if the Reseller does on-site service and if the Reseller wants to do that particular job.

*** All NWS warranties (except 'pick-up & return' warranties) have instant 'forward shipment' or supply of replacement parts for fast repair. No waiting for RAs.

*** NWS assume a minimum manu parts warranty of 12 months for all parts costing more than $50.

*** If the Reseller is also doing the paid NWS warranty service work, for the first 12 months (for the first 12 months, they supply replacement parts (prior to any subsequent RA).

*** If the Reseller is not doing service work, NWS pays for, or supplies, replacement parts, and ships faulty parts back to the Reseller for RA to distributor (and subsequent return to NWS).

*** After 12 months, NWS pays for, or supplies, all replacement parts (even when they are still under manu parts warranty).

*** Absolutely NO 'use by' dates on NWS warranties!

All NWS warranties start at date of retail sale regardless of when that is, whereas some warranty companies void or 'run down' unused (but paid for) warranties after a few months, which we regard as unethical, probably illegal, and in any case very poor business practice.

So you can sell/use NWS warranties two years after your purchase, and the warranty still starts at the date of retail sale.

*** Unlike other warranty companies, NWS Service Agents get paid within 7 days of returning Job Sheet, faulty parts (if applicable), and Invoice. (And NWS does not constantly 'lose' paperwork and parts.)

*** NWS 'sticker' warranty orders are shipped same day by overnight ExpressPost or courier.

*** If you are a wholesaler, our patented IDS Instant Delivery System enables you to include a basic NWS 'sticker' warranty as standard, and for your Resellers to be able instantly add a warranty upgrade on-line at retail point of sale ... with no delays and no stock needed!

*** Similarly, you can get instant delivery of any type of NWS warranty you haven't got in stock. So no running out of stock, and no need to carry stock of lots of different warranties.

*** And no cheap & nasty free 'surge protector' (cost less than $5). We encourage our Resellers to sell their customers a QUALITY surge protector or UPS that actually does the job . By giving away a cheap one, one, is very inadequate power protection, two, but gives the customer a false sense of protection, and, three, makes it harder for you, the Reseller, to sell your customer a decent surge protector or UPS - and make a margin at the same time. :-)

*** NWS warranty conditions now state that each system under warranty must have a quality functioning Surge Protector or UPS. This condition has been added for the customers' protection - from costs, loss of data, and downtime. So obviously this gives you a chance to sell them one.

>> Click here to see a NWS Reseller Agreement Form <<

>> Click here to get a 'No Obligation' NWS Enquiry Form <<

The sooner you get started, the sooner you start making more money and give your customers a better service solution.

NWS WARRANTY PRICING

NWS offer all Resellers wholesale volume prices; prices that only big wholesalers and reseller used to get.

Our costs - and therefore our prices - are based on failure rates, parts costs, service costs (and parts freight costs). Volume is not really a factor.

An order for 200 warranties for systems built with cheap parts and/or poorly assembled and/or poorly QA'd, just means a lot of extra service costs! and we just lose lots of money.

But check with us regarding any tenders you do as we have ways of helping you compete against Dell ;& Acer.

And for Wholesalers or Resellers who put a NWS warranty on all their systems as standard, we have a reward/loyalty program, Platinum Partner, that effectively means quite a reasonable rebate off the standard wholesale volume price

And we do significantly reduce prices if all major components have three years parts warranty (because, theoretically anyway, our parts costs should be reduced).

>> Click here to see a NWS Reseller Agreement Form <<

>> Click here to get a 'No Obligation' NWS Enquiry Form <<

The sooner you get started, the sooner you start making more money and give your customers a better service solution.

NWS SERVICES & PRODUCTS

* NWS provide warranties for PCs, notebooks, servers, POS systems, DVR systems, GPS & mobile electronics, and LCD & plasma screens, and printers, monitors , and network equipment, when needed.

* We also enable you to back-date warranties for systems sold earlier (doesn't cover existing faults). Available in IDS!

* We also enable you to extend or upgrade any existing warranty. Available in IDS!

* We can provide your clients with a 'whole of site' warranty solution - including existing systems.

* NWS can provide your customers with installation & maintenance services anywhere in Australia.

* NWS can add some innovative features & value-adds to warranty & service provision for large tenders & quotes you want to bid for. Ask.

LONG TERM PROTECTION FOR YOU & YOUR CUSTOMERS

We are the only 3rd Party PC warranty company to have a separate audited Service Contingency Fund with funds put aside each month to cover all future service costs, rather than need to fund service from current sales. This method is good financial management, yet adds no costs to the price you pay for warranties.

NWS. A SERVICE COMPANY. NOT AN INSURANCE COMPANY.

Unlike other warranty companies that seem to operate on a 'burn & churn' approach with their Resellers, NWS has always been quite specifically focussed on providing excellent warranties and outstanding service for everyone we deal with - Resellers, Service Agents, and end-users.

We want to find & work with quality partners - and keep their business with exceptional products and service.
The NWS attitude to 'sales' is that it is actually about 'service' and long term 'win-win' relationships, so we have only Business Development and Reseller Support roles - and no actual 'Sales' roles or staff.

>> Click here to see a NWS Reseller Agreement Form <<

>> Click here to get a 'No Obligation' NWS Enquiry Form <<

The sooner you get started, the sooner you start making more money and give your customers a better service solution.

NWS. The Short Story.

As well known to many Resellers in the industry, NWS differ from most other 3rd Party warranty providers by the very flexible range of warranty & installation products, excellent service, and helpful practical attitude, for our Resellers, Service Agents & end-users.

Ethical. We treat everyone honestly & openly, and don't continually try to get out of valid service or payment , like some do. We don't go on with a whole lot of sales hype & promises we know we can't (or won't) keep. We concentrate on great service, not sales BS followed by lousy service.

Helpful. We talk to people, we answer phone calls & emails, we solve the problem - not be the problem,

And we took out all the 'weasel words' out of our Terms & Conditions other warranty companies love to have in their Terms & Conditions so they can refuse service as often as possible, and made our T&C and Certificate as simple and as understandable - and as helpful - as possible.

Friendly. Everyone at NWS always try to be helpful & friendly. And as we deal with problems and questions, we explain why we do things & how we do things, and are never rude and obnoxious. And we try to keep smiling.

Flexible. Rules and conditions can't cover every situation, so we respond to situations or problems that aren't all that clear cut flexibly and try to work out a solution that generally keeps people happy. Instead of being hard-nosed and as difficult as possible.

Efficient. We always 'forward ship' parts, or, more usually, pay the Service Agent for the part if they have it. We don't quibble if the Service Agents' parts cost a bit more. We pay the SA for parts even when we have the part in stock so that the problem is fixed faster for user, and to save our SA two trips. We pay our SAs within 7 days of getting back paper work & parts . We (usually) give instant phone approval while on-site for parts replacements and parts cost . This way, we close 79% of jobs within 24 hours.

>> Click here to see a NWS Reseller Agreement Form <<

>> Click here to get a 'No Obligation' NWS Enquiry Form <<

The sooner you get started, the sooner you start making more money and give your customers a better service solution.

National Warranties ... warranties you can trust

general manager: 07 3880 3297
resellers: 1300 72 42 42 (07 3117 9466)
service: 1300 76 58 60 (07 3880 4670)
accounts: 07 3117 0950
fax: 1300 76 58 61 (07 3880 3861)
office: 11 Warde St Scarborough Qld 4020
post: 11 Warde St Scarborough Qld 4020
email: enquiries@nationalwarranties.com.au
web: www.nationalwarranties.com.au